- Build Focus groups on Service Industry Verticals
- Health care, Financial, Energy, Education,Government, Telecom, Transportation, Agriculture, and Etc..
- Build Focus groups on Service Horizontal Domains
- IT Tools/Technology/ Platform--CloudComputing, Information Management, Service Business Process/Models/Tools,Service Operation Mgt, Human Factor Engineering, and Etc..
- Build SRII Global Chapters:
- Focus on country/region specific IT Service Innovation Initiatives