For the next 5 years, Vietnam will focus on building a core-team of experts on Service Science, Service Innovation such as officers from government agencies, professors and lecturers from universities as well as experts in industries, and implementing a pilot project for tourism sector.
The core-team will take responsibilities to build Service Science courses and curriculum at universities to train students, and people from industries who pay attention to service science. The core-team also is responsible to disseminate service science knowledge to the society, develop and run a variety of projects to implement Service Science tools into industries, enterprises and businesses to improve their own service performance.
KEY FOCUS AREAS:
Vietnam focuses on the 5 key areas:
Vietnam will achieve these goals by “Sharing experiences and learning from other SRII Global partners”