SRII Advisory Council
| Ram Akella | UCSC |
| Mala Anand | CISCO |
| Ralph D. Badinelli | Virginia Tech, INFORMS Service Science |
| Guruduth Banavar | IBM |
| Stephen Brown | ASU/Center for Service Leadership |
| Klaus-Peter Fähnrich | Leipzig University, Germany |
| James Fang | ITRI/ SRII Taiwan Lead |
| Walter Ganz | Fraunhofer, Germany |
| Frederic Gittler | NESSI, Europe |
| Bob Glushko | UC Berkeley |
| Petra Hochstein | SAP, Germany |
| Frank Jensen | CSIRO, Australia |
| Uday Karmakar | UCLA |
| Asanee Kawtrakul | K, Executive Director of NECTEC, Thailand |
| Jeffrey Kreulen | IBM |
| Pauli Kuosmanen | TIVIT, Finland |
| Martha Lyons | HP Labs |
| Linda Macaukay | Manchester University/ KISS SIG Lead |
| Paul Maglio | IBM |
| William Steenburgh | Xerox Corp |
| Chris Taylor | Head of Research, Manchester University, UK, |
| Herbert Weber | THESEUS, Germany |
| Phil Weilerstein | NCIIA |
| Darrell Williamson | CSIRO, Australia |
| JB Wood | TSIA |